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Course Objectives:
At the end of this course the participants will be able to:
- Understand and better appreciate the importance of managing stress
- Build and develop leadership skills for handling pressure
- Learn how to cultivate a positive mindset for in times of pressure
- Expand confidence to cope with stress
- Become familiar with how the different personality styles respond to stress and pressure and identify their technique in coping with stress
- Develop leadership skills for managing crisis
- Practice creative leadership for handling crisis
- Learn how to lead others during times of crisis
Targeted Competencies:
- Leadership skills
- Leadership skills during crisis
- Communication skills
- Problem-solving
- Stress management
Course Content:
Unit 1: Personal Leadership Skills for Handling Pressure & Stress:
- Stress and its effects on the body, mind, and spirit
- Holistic response to stress
- Relationship between mind and body
- Personality styles and response to stress
- Understanding Introvert and Extravert responses to stress
Unit 2: Enhancing Communication Skills in Times of Stress:
- Passive & aggressive responses
- Assertive communication during stressful times
- Managing conflicts during times of stress
- Giving and receiving criticisms during stressful moments
- Resolving conflicts constructively during times of pressure
Unit 3: Leading with Confidence During Challenging Times:
- Coping with sudden change
- Leading others during sudden changes
- Recognizing the symptoms of short term and long term effects of stress
- Motivating yourself and others under pressure
- Building confidence during stressful times
Unit 4: Improving Leadership Effectiveness in Managing Crisis:
- Crisis management skills
- Recognizing opportunities for change in a crisis
- Helping the team look for creative opportunities
- Practicing creative leadership in facing a crisis
- Removing blocks to creative solutions in a crisis
Unit 5: Developing & Training Your Team to Handle Pressure, Stress & Crisis:
- Training and developing employees to handle stress and pressure
- Stress handling techniques for you and your employees
- Helping the team to see the positive side of change in the workplace
- Implementing creative problem-solving skills for your team when facing a crisis
- Developing a personal action plan
Targeted Groups:
- Managers among all managerial levels
- Supervisors
- Team leaders
- Human recourses department
